At Glow Professional we have an important responsibility and commitment with regard to the security of our website and the protection of our customers and visitors’ data.
Our privacy policy is set out below. Any changes to this policy will be posted here, in this statement.
What information do we collect?
We collect your name, phone number, postal address, email address and age for use in marketing campaigns, prizes and newsletters. In addition, when you make a purchase on our website, we also collect information about the delivery address and payment details. We may also collect other information about your experience on our website that contributes to the improvement of our service.
For what purposes is the collected data used?
Your data allows our employees to process your order, notify you of important changes to the site’s features, carry out surveys and for statistical purposes.
We may also periodically send you (by email or post) information about products and services, campaigns, promotions and special offers. If you do not wish to be contacted for these purposes, you can cancel in the following ways:
- You can unsubscribe from newsletters in your personal account.
- The newsletters you receive in your email have a link to unsubscribe.
- You can contact our Customer Support here
Glow Professional is committed to protecting your data and these will never be made available to third parties for marketing purposes. When fulfilling your order, it is possible that your data, such as address and postal code, will be disclosed for the purposes of preventing and detecting fraud.
What are cookies and what are they used for?
Cookie is a small file sent to your computer which is stored on your disk. If you have created an account on our website, your computer will save a cookie that will allow you to be automatically identified whenever you visit our website again.
Cookies are also used so that our system can follow your steps in a shopping session. If you do not accept the use of cookies, you will not be able to use this website.
Updating your data
If you want to verify the data you have submitted to Glow Professional, you can do so by email or through customer service.
Proof of your identity will be required before we reveal the information. This proof may be your e-mail and password for registering on our website.
You must keep this information safe as it is your responsibility if any action or request is made through your account.
We recommend that you do not store your password in the browser, as someone else with access to your computer will be able to see and use your personal information.
Security
Glow Professional uses one of the most secure online ordering systems available and is constantly improving its software in order to provide the highest possible security for its members. We use a server certificate – also known as a digital certificate – which ensures our identity as well as SSL (Secure Sockets Layer) encryption of data transmission.
